Question 1

What payment methods do you take?

Accepted Answer

You can pay with a credit card. In-person payment is also available at the shop.

Question 2

When are you open?

Accepted Answer

Sunday 11:00 AM-5:00 PM
Monday Thru Saturday 9:00 AM-8:00 PM

Question 3

Can you walk in without an appointment?

Accepted Answer

Yes. Walk-ins are welcome. Booking ahead is still the best way to get your preferred time.

Question 4

How do you book an appointment?

Accepted Answer

Tap the Book Now button on the site or book through our mobile app.

Question 5

What is your cancellation policy?

Accepted Answer

Cancel more than 24 hours before your appointment by calling us or using the Booksy app. Late cancellations or no-shows may be charged 50% of the service. We can also try to reschedule if spots are open.

Question 6

Can I request a specific barber?

Accepted Answer

Of course! Just give the barbershop a call and we'll put in touch with the barber of your choice

Question 7

What if you run late for your appointment?

Accepted Answer

Let us know as soon as you can. We may need to shorten your service so we do not delay the next client.

Question 8

Do you offer services for kids?

Accepted Answer

Yes, we provide haircuts for kids of all ages.

Question 9

Can you cut women's hair?

Accepted Answer

Yes, we can cut women's hair. Whether you want a short style, a fade, or something else, we're here to make sure you leave with a look you love. You can also book a consultation to discuss your desired style with one of our barbers.

Question 10

Do you sell haircare products?

Accepted Answer

Yes, we sell premium haircare and grooming products. You can browse them in-store.

Question 11

Can I get locs or braids at Bonez Barbershop?

Accepted Answer

Yes. Our team offers loc and braid services. Book ahead so we can set aside the right amount of time for your service.

Question 12

What services do you offer?

Accepted Answer

We offer haircuts, fades, beard trims, classic shaves, kids cuts, and grooming for locs and braids. If you want a specific style, tell your barber what you want.

Question 13

Where are your barbershop locations?

Accepted Answer

We have two Pittsburgh locations. One is in the South Side and one is Downtown. Check the Book Now page or call us for the latest address before you come in.

Question 14

Do you have a loyalty program?

Accepted Answer

Yes. We offer a loyalty program with discounts and promotions. Ask in the shop to join and start earning rewards.

Frequently Asked Questions